SHIPPING POLICY

All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer $X flat rate shipping to [list countries].

You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

Shipping option Estimated delivery time Price

Option 1 X to X business days $X

Option 2 X to X business days $X

Option 3 X to X business days $X

Local delivery

If you offer local delivery or in-store pickup to customers in your area, you can dedicate a section of your shipping policy page to explain the process or create a separate shipping page specifically for local customers.

Free local delivery is available for orders over $X within [area of coverage]. For orders under $X, we charge $X for local delivery.

Deliveries are made from [delivery hours] on [available days]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

You can list out the ZIP/postal codes you service and/or consider embedding a map here so customers can easily see if they are within your local delivery range.

In-store pickup

You can skip the shipping fees with free local pickup at [list the locations where in-store pickup is available]. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within X to X business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are [store hours] on [available days of the week]. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: [list of countries].

If relevant you can also include countries you don’t ship to: At this time, we do not ship to [list of countries].

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Shipping option Estimated delivery time Price

Option 1 X to X business days $X

Option 2 X to X business days $X

Option 3 X to X business days $X

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one.

We accept returns up to X days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@email.com.

RETURN AND REFUND POLICY

Last updated: October 03, 2020

Thank you for shopping at M Products of Wood Inc.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mostrencos Product of Wood Inc, 70 McDaniels Rd, Hazlehurst, GA, 31539, USA.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to M Products of Wood Inc., accessible from https://www.mproductsofwood.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: mostrencos.products.of.wood@gmail.com
By visiting this page on our website: https://www.mproductsofwood.com/
By phone number: (858) 366-8672

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 14 days
The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

70 McDaniels Rd
Hazlehurst, GA 31539
USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: mostrencos.products.of.wood@gmail.com
By visiting this page on our website: https://www.mproductsofwood.com/
By phone number: (858) 366-8672

PAYMENT METHOD

Last updated: October 03, 2020

M Product of Wood Inc - (858) 366-8672

This policy contains the provisions that apply in respect of payments for products.

In this policy the expressions “we”, “us” and “our” are a reference to M Product of Wood Inc. The expressions “you” and “your” are a reference to our valued customers.

Currency

We accept payments in US Dollars only.

Stock Guarantee

We are not able to guarantee the availability of products when payments take longer that three (3) business days to clear.

We will not refund your payment if it took longer that three (3) business days to clear and the products are not available for immediate shipment and were available at the time we sent you an invoice for the products.

Remittance Advice

Please send a remittance advice to accounts@prolancer.com.au after making a payment. Your advice should include the following information:

Invoice number
Payment method
Payment date
Amount
Your contact details (in case we have questions about the payment)

Payment Type Fee

Financial institutions may charge us a fee for some payment types. If this is the case for the type of payment that you choose to use to pay us, then we will charge you a payment type fee.

We clearly specify the payment type fee that apply (if so) to a payment method in this policy.

Cash Payments

We do not accept cash payments over the counter unless we have agreed to accept a cash payment for your order.

Please avoid mailing cash. We will never ask you to do so.

Credit Cards

We do not accept payments by credit cards. If you wish to pay by a credit card, then please use our PayPal payment option.

PayPal

We accept PayPal account payments and all major credit cards (through PayPal). When using PayPal to make a payment please use the following e-mail address: accounts@prolancer.com.au

A payment type fee of 3% applies to all PayPal payments. For example: if you need to pay us $100.00, then the fee will be $3.00.

Revisions

From time to time, we may change our policy on how we accept payments for products that we sell. Any changes to our policy will be published on our website. You should visit these pages from time to time to determine the current policy.

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!